Terms & Conditions

This website is operated by Dollamur Sport Surfaces (“Dollamur”). Throughout the site, the terms “we,” “us,” and “our” refer to Dollamur. By accessing this website, including all information, tools, and services available on it, you agree to the terms, conditions, policies, and notices outlined here.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree, you may not access the website or use any services. If these Terms are considered an offer, acceptance is limited to these Terms.

Any new features or tools added to the site will also be subject to these Terms. The most current version will always be available on this page. We reserve the right to update or change these Terms at any time by posting updates to our website. Material changes will be communicated clearly. It is your responsibility to review this page periodically. Continued use of the site after changes are posted constitutes your acceptance of those changes.

Provided you comply with these Terms, you may access and use the site only for your own personal purposes and, in any event, in accordance with all related documentation or restrictions posted on the site or that we otherwise provide.
We may collect certain information about you and from your use of the site as described in our Privacy Policy, which is incorporated into and made part of these Terms.  Your use of the site constitutes your consent to the information collection, use, and sharing described in our Privacy Policy.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

The site, including its text, audio, video, graphics, charts, photographs, interfaces, icons, software, computer code, data, trademarks, logos, slogans, names of products and services, documentation, other components and content, and the design, selection, and arrangement of content are exclusively the property of Dollamur or, as applicable, its suppliers and licensors, and are protected by copyright, trademark, and other intellectual property laws. The site may contain references to third-party marks and copies of third-party copyrighted materials, which are the property of their respective owners. Any unauthorized use of any trademarks, trade dress, copyrighted materials, or any other intellectual property rights belonging to us or any third party is prohibited and may be prosecuted to the fullest extent of the law.

Any and all data collected by us or our suppliers, but excluding any personal information, is, as between you and us and to the extent permitted by applicable law, owned exclusively by us. Additionally, any and all anonymized and aggregated data created based on or using personal information is, as between you and us and to the extent permitted by applicable law, owned exclusively by us. You acknowledge and understand that we may, subject to applicable law and without compensation to you, use data we own in any manner for our business purposes.
We do not grant any licenses or other rights, express or implied, to you under any of our patent, copyright, trademark, trade secret, or other intellectual property rights, and we reserve and retain all such rights.

Copyright © 2025 Dollamur Sport Surfaces. All rights reserved. 

You agree not to reproduce, copy, download, display, sell, resell, publish, share, distribute, modify, reverse engineer, decompile, or otherwise exploit any part of the Service, your use of the Service, or access to the Service without our prior written permission.

You may not use our products or services for any illegal or unauthorized purpose, or violate any laws in your jurisdiction (including copyright laws). You also may not transmit any viruses or harmful code.

In addition, you agree not to:

• Remove or alter any copyright, trademark, or other proprietary notices on the Site
  
• Use the Site for any unlawful purpose
  
• Provide false, inaccurate, or outdated information
  
• Misrepresent your identity or impersonate others
  
• Commit fraud or submit false information
  
• Engage in data mining, scraping, or unauthorized data collection
  
• Use bots, crawlers, or automated tools to access or copy the Site
  
• Use the Site in a way that violates the rights of others
  
• Send spam, chain letters, or unsolicited messages
  
• Upload or share content that is harmful, offensive, or violates third-party rights
  
• Introduce viruses, malware, or other harmful code
  
• Disrupt or interfere with the Site’s functionality
  
• Use the Site in a way that harms our business or reputation
  
• Allow others to engage in any of the prohibited activities listed above

Copyright © 2025 Dollamur Sport Surfaces. All rights reserved. 

You represent and warrant that:

• You have the authority to agree to these Terms
  
• You are the age of majority in your state or province, or you have given consent for your minor dependents to use this site
  
• You are not bound by any agreement that would prevent you from complying with these Terms
  
• You will use the Site only as permitted under these Terms
  
• You will comply with all applicable laws and regulations when using the Site
  
• All information you provide in connection with the Site is true, accurate, and complete to the best of your knowledge

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

All amounts due for products made available on or ordered using the Site (“Products”) must be made by credit or debit card, ApplePay, and Google Pay, as well as other options made available to you. If the payment information you submit is incorrect or invalid, your payment will not be processed. We have no responsibility or liability if your credit or debit card is declined by your financial institution. Payments are processed by our applicable third-party payment processor. Information about our collection and use of payment-related information is described in our Privacy Policy.

From time to time, we may permit you to pay for Products on an installment basis. In such an event, your purchases will be subject to the terms and conditions of our installment payment provider available on the Site.

• Product Purchases
  
  All products, whether ordered through the Site or by phone, are subject to these terms. These terms represent the complete and exclusive agreement governing the sale of products. By purchasing and accepting products, you agree to these terms.
  
• Order Acceptance
  
  Nothing on the Site constitutes an offer; it is an invitation for you to place an order. All orders are subject to our acceptance. We may refuse or cancel any order, at our discretion and without liability, for reasons including product availability limits, errors in descriptions or pricing, or issues identified through fraud or credit checks. We may also request additional information before accepting an order.
  
  An order is considered accepted only when the products are shipped, at which point you will be charged.
  
• Shipping, Handling, and Taxes
  
  Shipping and handling fees are charged separately unless otherwise stated and are your responsibility. Applicable taxes will be charged as required by law.
• Product Availability
  
  We may modify or discontinue any product or service at any time without notice. We are not liable for any such changes. Some products may be available only online, may have limited quantities, and are subject to our Return Policy.
  
  We may limit or restrict sales by person, region, or order quantity at our discretion. Offers are void where prohibited. We do not guarantee shipping or delivery dates and are not responsible for delays or related losses.
  
• Pricing
  
  Prices are subject to change without notice and apply as listed at the time of your order. Errors in pricing or descriptions may occur. We reserve the right to correct errors and cancel affected orders, even after confirmation or shipment notice. Any payments made for canceled orders will be refunded.
  
• Title and Risk of Loss
  
  Ownership of products transfers to you upon delivery. We are responsible for any loss or damage while products are in transit.
  
• Order Cancellations
  
  Orders may be canceled at our discretion. Because we process orders quickly, cancellation may not always be possible after processing. To request a cancellation, contact customer service at customerservice@dollamur.com or 800-520-7647.
  
  We may limit or cancel quantities per person, household, or order, including those using the same account, payment method, or address. If changes or cancellations occur, we may notify you using the contact information provided. We may also limit or refuse orders that appear to be placed by dealers, resellers, or distributors.
  
• Product Descriptions
  
  Product descriptions and details may change at any time without notice. We aim to display product colors and images accurately, but we cannot guarantee that your device will display colors correctly. Variations do not qualify as defects.
  
  While we strive for accuracy, we do not guarantee that product descriptions, specifications, or other information are complete, reliable, or error-free. If there is a conflict between Site content and information in a purchase order or order confirmation, the purchase order or confirmation will control.
  
• Disclaimer of Warranties
  
  Please refer to our Warranty page for more information.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

If you send us submissions—whether we request them (like contest entries) or you send them voluntarily (such as ideas, suggestions, or other materials)—you agree that we can use them freely. This includes editing, copying, publishing, sharing, translating, or using them in any format, at any time, without restrictions.

We are not required to keep your submissions confidential, pay you for them, or respond to them.

We may review, edit, or remove any content we believe is unlawful, offensive, inappropriate, or violates these Terms of Service or someone else’s rights.

You are responsible for everything you submit. This means your content must be original, lawful, and not violate anyone else’s rights (such as copyright, trademarks, or privacy). Your submissions must not contain harmful, abusive, obscene, or misleading content, including viruses or malware. You also may not impersonate others or provide false information.

By submitting content, you grant us a permanent, worldwide, royalty-free license to use it. This includes the right to copy, modify, adapt, publish, distribute, and use your content in any media or format, now or in the future, for our business purposes (such as marketing, analytics, and product development).

Certain content, products, and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

We respect the intellectual property rights of others, and we ask that Site visitors do the same. In accordance with the Digital Millennium Copyright Act (“DMCA”), located at 17 U.S.C. § 512, and other applicable laws (to the extent the DMCA and such other laws apply), we strive to expeditiously remove any infringing material from the Site if we become aware of the same. If you believe that anything on the Site infringes any copyright that you own or control, please provide our designated agent with a notice that contains the following information:

•    A description of the copyrighted work(s) that you claim have been infringed;
•    A description of the allegedly infringing material, including its location on the Site;
•    A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
•    Your email address, telephone number, and mailing address;
•    A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf; and
•    An electronic or physical signature of a person authorized to act on behalf of the copyright owner.

Your notice must meet the then-current requirements implemented by the DMCA  (or other applicable law). Contact information for our designated agent for notice of claims of copyright infringement is:

Dollamur Sport Surfaces
1053 Everman Pkwy
Fort Worth, TX 76140
UNITED STATES OF AMERICA

We do not guarantee that our service will always be uninterrupted, timely, secure, or error-free. We also do not guarantee that the results you get from using the service will be accurate or reliable.

From time to time, we may pause or discontinue the service at any time without notice.

You agree that using the service is at your own risk. All services and products provided through it are offered “as is” and “as available,” without any warranties of any kind—either express or implied (including warranties of quality, fitness for a particular purpose, and non-infringement).

To the fullest extent allowed by law, DOLLAMUR and its team (including employees, partners, and service providers) are not responsible for any damages or losses resulting from your use of the service or any products purchased through it. This includes direct or indirect damages such as lost profits, lost data, or other similar losses—even if we were advised such issues could happen.

In some places, the law does not allow certain limitations of liability. In those cases, our liability will be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold Dollamur and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, United States.

• Program description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include a response to an inquiry, real-time texts to ask and answer questions about our services and pricing, and shipping notifications.
  
• Program frequency: Message frequency will vary depending on the conversation.
  
• Opt out: You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
  
• Help: If you are experiencing any issues, you can reply with the keyword "HELP". Or, you can get help directly from us at dollamur.com/customer-service Also visit our Privacy Policy.
  
• Interruption: Carriers are not liable for delayed or undelivered messages.
  
• Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
  
• Privacy: Your right to privacy is important to us. You can see our privacy statement at https://dollamur.com/privacy-policy for information regarding how we collect and use your information.

Questions about the Terms of Service should be sent to us at sales@dollamur.com.